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Terms and Conditions

Miss W. Dotty

v/Line Watt

Vesterbrogade 14, st.tv.

1620 København V

Danmark

E-mail: dotty@missdotty.dk

CVR nummer: 25704355

Tlf: 27 51 47 80

 

[In English below]

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NÅR DU BESTILLER HOS MISS DOTTY

 

Ordrebekræftelse:

Når MISS DOTTY har modtaget din ordre, vil du modtage en e-mail bekræftelse på dit køb. I tilfælde af fejl i lagerbeholdningen forbeholder vi os ret til ikke at sende ordren til dig. Hvis ordren ikke kan efterkommes af MISS DOTTY, vil du blive kontaktet.

Ved at godkende disse vilkår og betingelser samt bekræfte din ordre, er en bindende aftale indgået.

 

BETALINGSFORMER

 

Vi accepterer følgende betalingsformer: Visa, Visa Dankort, Visa Electron, MasterCard, American Express, JCB, Dankort og MobilePay. Ved kortbetaling skal kortnummer, gyldighedsdato samt CVC-nummer angives. Vi anvender sikkerhedsløsningen 3D Secure, udviklet af Visa og MasterCard og alle informationer bliver sendt sikkert til os gennem en SSL-krypteret forbindelse. Vi opbevarer ikke dine kortoplysninger efter endt transaktion.

 

PRISER

Alle priser er inklusiv dansk moms. Priserne inkluderer ikke fragt.

 

REKLAMATION OG RETURNERING

 

Returret:

En ordre kan returneres indenfor 14 dage efter modtagelse af varen. Varerne skal returneres i original indpakning og emballage. Venligst vær opmærksom på, at du som kunde er ansvarlig for produkterne, indtil de modtages af MISS DOTTY. Derfor foreslår vi, at pakker altid sendes sporbart, for at undgå, at pakken forsvinder i posten.

Ønsker du at bytte et produkt til en anden farve eller størrelse, kan dette ske ved at afgive en ny ordre og sende den gamle retur. Derefter refunderer MISS DOTTY den gamle ordre fuldt.

 

Reklamation:

Alle produkter fra MISS DOTTY leveres med to års garanti. Denne garanti inkluderer fejl på materialer og fejl fra produktionens side, men ikke skader forårsaget af almindelig brug.

 

FRAGT

Vi sender vores produkter med PostNord eller GLS/UPS. Alle forsendelser har et tracking-nummer, så pakken altid kan spores. Du modtager en e-mail med informationerne, når varen er afsendt.

 

Fragt priser:

Danmark: DKK 50

Europa/EU: DKK 120

Andre lande: DKK 200

Håndtering & Forsendelse:

Ordre i Europa: 2-5 arbejdsdage.

Andre lande: 3-7 arbejdsdage.

 

PERSONLIGE OPLYSNINGER

Hos MISS DOTTY behandler vi alle kundeinformationer med stor respekt. Ingen informationer bliver videregivet til tredjeparts virksomheder eller lignende. Alle data er krypteret, for at forhindre andre i at få adgang til disse.

 

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Miss W. Dotty

By Line Watt

Vesterbrogade 14

1620 Copenhagen V

Denmark

E-mail: dotty@missdotty.dk

CVR/VAT number: DK 25704355

Phone: +45 27 51 47 80

 

ORDERING WITH MISS DOTTY

 

Confirmation:

When MISS DOTTY has received your order, you will receive an e-mail confirming your order. We reserve the right not to deliver, in the event that the stock level was incorrect at the time of receiving the order. Should we be unable to deliver in accordance with the terms in the confirmation of order, we will contact you and give you the opportunity to cancel the order.

 

By approving these terms & conditions and confirming your order, a binding agreement is entered.

 

PAYMENT TYPES

We accept payment via: Visa, Visa Dankort, Visa Electron, MasterCard, American Express, JCB, Dankort and MobilePay.

 

When paying by card you will be asked for the card number, its period of validity and the CVC code. We use a security standard called 3D-Secure developed by VISA and MasterCard. All information is encrypted using SSL encryption. We do not store card numbers after the transaction has been completed.

 

Prices:

All displayed prices include Danish VAT of 25%. Prices do not include service, payment or delivery charges.

Local taxes: Please note that local charges (customs duty, sales tax) can occur, depending on your region and local customs duties. These charges are at your own expense.

 

SHIPPING

MISS DOTTY will send orders with GLS/UPS (international) and with PostNord (domestic/Denmark). All packages have a tracking number, so that they can be traced. An email containing the tracking number will be sent to you upon shipping.

 

Shipping rates:

Within Denmark: DKK 50 (Approximately 6,5 Euro)

Within Europe/EU: DKK 120 (Approximately 16 Euro)

Rest of the world: DKK 200 (Approximately 28,5 Euro)

Handling Time:

European orders: 2-5 working days.

Other countries: 3-7 working days.

 

WARRANTIES AND RETURNS

 

Right of return:

Purchases can be returned for a refund within 14 days of receipt of goods. You have the right to open the package to check your goods, but products must be returned unused. You will be refunded for the value of the product(s), credited to the original method of payment.

All original packaging with pricing, labels, hangtags etc. must be intact.

Returns that do not comply with the above listed criteria will not be refunded. Please note that you are responsible for the product until it reaches us, so send the package with a traceable service so it can be located. Return shipment is not covered by MISS DOTTY Garments.

If you wish to exchange an item for another colour or size then place an order for the new item and return the original. The purchase price of the original item will be refunded upon receipt and inspection.

 

Warranty claims:

All MISS DOTTY products come with a two year warranty against faults in materials and manufacture. This warranty covers production faults, not wear and tear from regular use.

If you believe you have a warranty claim, please contact MISS DOTTY. Include order number, photos of the suspected fault and a brief description of the claim.

 

PRIVACY POLICY

MISS DOTTY handles your personal information in the strictest confidence. We will never give any of your personal information to third parties and all information entered is encrypted under handling.